Returns & Exchanges | woodgeekstore

At woodgeekstore, we stand by the quality of our handcrafted wooden home goods and offer a 30-day return window for any unused items. If your purchase doesn't perfectly complement your space, we are here to help with a seamless exchange or refund process.

Return Process

1.
Initiate Your Request
Contact our support team via email with your order number and a brief explanation of why you would like to return or exchange your wooden product.
2.
Secure Packaging
Carefully pack the item in its original wooden crate or box with all protective padding to ensure it arrives back at our workshop without any transit damage.
3.
Ship to Workshop
Affix the provided return shipping label to your package and drop it off at any authorized courier location to begin the transit process.
4.
Inspection and Refund
Once our artisans inspect the returned item for quality, we will process your refund or ship out your new exchange item within 5-7 business days.